Store Policies (FAQ)

What is a consignment store?

A consignment store sells your things for you and shares the profit. At Consignment Galleries, our customers receive 55% of the final selling price.

How does it work?

Smaller furniture and accessories are welcome up to 4:30. Accessories should be in a bag or box. Everything must be marked with your name. We will notify you of any items not accepted. You have 3 days to pick up these items. After 3 days we will discard or donate these pieces.

Larger pieces of furniture must be previewed. You can e-mail a digital picture or bring a photo to the store. We are more successful with traditional and antique items, than contemporary pieces.  A picture will help us determine marketability.

It is your responsibility to get your items to the store.  If you don’t have a way to do that, we will recommend a reasonable delivery service. If you choose to deliver your furniture, there is no one to help unload, so you will need to bring your own muscle to put it in the store.

What is accepted?

Home décor accessories, china, crystal, flatware, sterling, silverplate, area rugs, pictures, paintings, and furniture. All household items must be clean, polished and in good repair (no chips, cracks, holes, tears and stains). All items must have an initial asking price of $5.00 or more. Furniture must be clean and structurally sound. Acceptance is always dependent on condition and space availability in the store.

How are prices set?

We price at fair resale market value. Like you, we want to get the most that we can in a reasonable selling time. You may bring information, such as the age and original cost. We will use our expertise on current resale prices to price your items.

How long is the consignment period?

Consignment Galleries typically sells 95% of consigned merchandise within the 120 day consignment period.  The consignor is responsible for retrieving any unsold items at the 120 day mark, with a 48 hour advance notification. Items not claimed by the expiration date become the property of Consignment Galleries. Because the item may be immediately donated, discarded or clearance priced, there are no exceptions.

How am I paid?

Checks are ready the 10th of the month following the month in which items are sold. We do not call when items have sold. You can pick up your check after the 10th. Any checks not picked up will be mailed on the last day of the month.

Are there markdowns?

Items are sold at full ticket price for 30 days. After that the items will be reduced at the discretion of Consignment Galleries. We usually reduce prices 10-20% every 30 days, however the final decision belongs to Consignment Galleries. Seasonal items may be discounted at our discretion.

What is the sales and return policy?

Items are sold “as is”. We do not have lay-a-way, nor do we hold items. We do not accept offers or haggle. To protect our consignors, we do not accept returns. It is the buyer’s responsibility to carefully inspect items. Purchased furniture must be picked up within 3 days. It is our policy to charge $10.00 per day for items left longer than 3 days.

What are my responsibilities as a consignor?

Although we try to provide a secure environment for your items, theft, fire and damage are rare, but they can happen. If desired you can provide insurance coverage through your home owner’s or renters insurance policy.

Where is Consignment Galleries located?

We are on the north side of Lovers Lane, between Lemmon and Inwood. Our address is 4239 West Lovers Lane, Dallas, Texas 75209.